I have used OneDrive online, for many years and find it very useful.
There are features I could moan about, but nothing too significant, with the online version.
However, like many others, using OneDrive to synchronise my personal folders to a computer has been mildly traumatic.
I work in IT so I experience this sort of thing all the time, and it never ceases to amaze me the choices that some developers take.
That moan over, the OneDrive setup did two things that caused me problems, both I managed to solve in very similar ways.
Too Many Folder
It would not have been my choice of default, but upon enabling OneDrive to backup to the cloud it automatically started to synchronise the 10's of thousands of files I had stored in organised folder in OneDrive online! All I wanted was the standard Documents folder with my current working files in it.
My laptop ground to a near halt, making it very difficult to access the options to disable sync., on the folders I did not want.
By pausing the sync, I eventually managed to reduce it to the standard minimal set. Although I have a feeling it might need to sync everything before it let me change it. I know it took a while.
Repeatedly Authenticating the Personal Vault
This is the most annoying issue. It breaks OneDrive synchronisation. It shows as an error inside the app, and appears to stop. The error is because it cannot open the Personal Vault folder because it is locked.
To get past the error, the Personal Vault needs to be manually unlocked, every session. That is even if the vault is empty and has never been used!
According to reports on the internet, Microsoft have removed the option to disable the Personal Vault, as a solution to people losing files.
Solution
I am not sure if the following need to be done in the correct order to avoid accidentally deleting the online copies of the files and folders. I was able to stop synchronising the folder that I did not need on my local machine. The actions I did were:
- Stop folders from synchronising (not applicable to the Personal Vault.)
- Remove the local copy.
The option to stop a folder synchronising is in the Account option of the OneDrive app on the computer.. After I had stopped them sync'ing, the day after, the folders disappeared from the OneDrive tree in Windows Explorer.
What was a surprise to me, was that by deleting the local copy of the "Personal Vault" folder, from the OneDrive -Personal tree section in Windows Explorer, The OneDrive app no longer attempted to synchronise it.
The Personal Vault folder has re-instated itself, but, so far, after three days, I have not had the error about unlocking the personal vault.
Conclusion
In typical IT fashion, these instructions may only remain valid for a short period of time, it's March 2025 as I write this, and in the same way, they may not work for everyone. They worked for me and my laptop is usable again.
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